I.T. Support / Technical Support
Have you tried unplugging it and plugging it back in? Our technical support team comes from a wide range of backgrounds with different skills and expertise. Let our in-house technicians guide you over the phone, or show up in person to assess and mitigate your technological troubles. Island Technologies’ experts understand how to find and fix the route of the problem, preventing further complications, ultimately saving time and money. Contact us today for your free* consultation!
End-User Support
Everyone knows that tech support requires years of training and experience, but what a lot of people forget is the importance of building a working relationship.
When you work with Island Technologies, you and your staff will know your I.T. people by name. This familiarity means our team will know your setup when you reach out to us.
We want to be the tech team your staff can rely on while you’re, say, vacationing on a tropical island somewhere.
We offer expert services in the following areas:
Hardware
Software
Accessibility
Performance
Upgrades
Network Security
The average data breach costs a small business $108,000. And, as your business grows, that number only goes up.
Show us how your system currently works, and we’ll help you create a stronger, safer, and more efficient one.
This is a point we can’t stress enough: If you have a business and haven’t addressed network security, we strongly recommend you do. So much so that we offer a complimentary security audit—no strings attached.
We don’t want to see any business take a hit that could have been prevented.
Our Network Security Services Include:
Endpoint Protection
Firewall Setup
Data Loss Prevention
Application Security
Email Security
Software Support
We want you to get the most out of the softwares you use. That said, a lot of the most powerful tools present a sort of paradox—they’re supposed to save you time and effort, but they take so much research, setup, and have a steep learning curve.
We want to bridge that gap. We’ll get you and your staff all set up and trained on software that makes sense for your situation.
We’re even able to help with pricing out and comparing different softwares. Talk to our consultants about what problem you’re trying to solve, and we’ll point you in the right direction.
And, just so you know, our consultants never work on commission. We don’t want any conflicts of interest in finding the right product for the job.
Our staff has experience setting and assisting with the following software:
Quickbooks
1Password
Microsoft 365
Retrospect
Synology
Sophos
Business Support
It gets taken for granted that phones should work, websites should always be up, and emails should always go through. Without a careful setup, though, we see businesses plagued by systematic failures.
Island has over 25 years experience setting up hardware and hosting data for businesses of all sizes. This includes setups, moves, home offices, upgrades and remote work.
We offer a wide range of services, this list will give you an idea of the types of support we provide:
Cabling
Hosting
Internet
Phones
Migrations
Domain Consolidation
DNS Nameservers
Network Maps
SSL Security
Cloud Backup Solutions
Communication Management
* Complimentary first time consultations usually range between 30-60 minutes depending on your situation. All meetings with Island Technologies are pressure free with no-obligation or expectations. We’re here to help— schedule your consultation today!